Are you considering outsourcing your ERP and other IT services? Are you looking for advice on how to choose a quality IT outsourcer? Then this article is for you. This article will discuss various forms of IT outsourcing including enterprise application management, managed hosting, remote managed services and IT infrastructure services as well as provide information about choosing an outsourcing service provider.
Outsourcing ERP and other IT services has become a common practice for many businesses. With quality IT service providers, each customer solution is uniquely designed to boost the performance of existing IT systems while minimizing costs. Outsourcing allows businesses to benefit from high systems availability and support, with the ability to focus on strategic business goals versus managing their IT environments.
Companies outsource IT environments for a variety of reasons, such as:
- Sharpening their focus on strategic goals
- Better managing operating costs
- Filling gaps in technical expertise
- Boosting system performance
- Elevating levels of end-user support
At a minimum, quality IT service providers address each of these issues. But the biggest benefit to their customers comes from their service philosophy. Quality IT outsourcers don't believe in the "one size fits all" strategy of many ASPs or other outsourcing IT service providers. Instead, each customer solution is designed to optimize their unique operating environment.
Choose an IT outsourcing service provider with a team that has vast technical experience managing hundreds of applications and platforms, they're able to tailor outsourcing services to each customer, regardless of the enterprise application environment.
It's almost impossible to get the same level of expertise, staff redundancy and round-the-clock support from an in-house IT staff.
Choose an IT outsourcing service provider with solid credentials, which allows them to offer a well-rounded group of outsourcing services, including:
Enterprise Application Management
Depending on the customer's situation, quality IT outsourcing service providers can manage their ERP application and related software, or the entire IT environment. A quality IT service provider should have ERP competencies including top tier applications such as Oracle, JD Edwards, Baan and Microsoft Dynamics AX, as well as numerous others.
Quality Managed Hosting addresses the typical IT concerns companies confront and provides a strategically sound, economical solution. Quality IT service providers leverage their data centers and technical experts to proactively manage and maintain your IT systems. As a result, you can focus on the strategic initiatives that better serve your company and its customers.
Remote Managed Services
Choose an IT outsourcing service provider that has developed a repository of best practices to serve thousands of users, they're able to provide application and database administration, operating systems and network administration, and 24/7 support remotely.
IT Infrastructure Services
Customers can take advantage of a scalable environment with a quality IT service provider's shared technology infrastructure. Their operations center should feature industrial grade environmental systems to minimize external risks. Additionally, a quality IT service provider should be able to guarantee system availability at levels among the highest in the industry.
Contact your local IT service provider for more information about their outsourcing services.